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Refund Policy

Refund requests should be sent to child.diagnosticscs@gmail.com. Refund requests for the Brain Integration Therapy Program Manual may only be accepted within ten days of purchase and must be prior to access code redemption.  Refund requests for DVD's, CD's and Flashcards must be received within 30 days of purchase. If returned in their original plastic wrapping a full refund will be made. If they have been opened, but remain in saleable condition, a $5.00 restocking fee will be deducted from your refund. Refund requests for the Right Brain Phonics Program Book and Craft Right Brain Readers must be received within 30 days of purchase and are subject to return in saleable condition.  Nutritional supplements are not refundable as they cannot be returned to our retail inventory.

When sending an approved return please include your name, mailing and email addresses, and order number or Conference name and date. If you have questions please email child.diagnosticscs@gmail.com.